Shipping & Returns
Return & Refund Policy
The Spotted Sparrow – Online Orders
We accept returns of eligible, unworn clothing items with original tags and clear garment packaging with the SKU label attached.
Return Requirements
- Return requests must be initiated within 7 days of delivery.
- Approved returns must be shipped back within 7 days of submitting the return request.
- Items must be unworn and in their original condition with tags and packaging intact.
- Exchanges are not available.
Returns that do not meet these requirements may be declined or subject to a 20% restocking fee.
Shipping & Refunds
Original shipping and handling charges are non-refundable.
Customers are responsible for return shipping costs unless the return is due to a shipping error or damaged merchandise.
Please allow 5–7 business days after the returned merchandise reaches our supplier for return processing.
Approved refunds will be issued to the original payment method.
Final Sale Items
The following items are not eligible for returns:
Beauty products
Bodysuits
Face masks
Intimates and lingerie
Jewelry
Swimwear
Final sale merchandise
How to Request a Return
Please contact The Spotted Sparrow within 7 days of delivery with your order number and reason for return.
Do not ship merchandise back without receiving return authorization and instructions.
Important: This policy applies to eligible online orders shipped within the United States. In-store purchases are subject to our separate boutique exchange policy.
Thank you for shopping with The Spotted Sparrow!
Faith • Family • Fashion